Privacy Policy

This Privacy Policy explains how Hubtub Network FZ-LLC (“HubTub,” “we,” “us”) collects, uses, and protects your personal information when you use our website and creator services (together, the “Service”).

1. Who We Are

HubTub acts as the data controller for personal information collected through the Service. Questions about this Policy can be sent to privacy@hubtub.io.

2. Information We Collect

Account data

Name, email address, and any profile information you provide when registering.

Channel & analytics data

When you connect a YouTube channel, we receive data via the YouTube API Services, including channel identifiers, view and subscriber counts, and revenue/analytics data necessary to provide our services.

Verification (KYC) data

To process payouts, we may collect identity documents, date of birth, and payment details (such as bank or e-wallet information) as required for anti-fraud and anti-money laundering compliance.

Usage data

IP address, browser type, device identifiers, and pages visited, collected automatically as you use our website.

Communications data

Records of your correspondence with our support team.

3. Google API Services & Limited Use Disclosure

HubTub's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only use YouTube channel data to provide and improve features that are visible to you within the Service, for security purposes (such as investigating abuse), and to comply with applicable law. We do not use this data for advertising purposes, and we do not allow humans to read this data except with your consent, to comply with law, for security purposes, or where the data has been aggregated and anonymized.

4. How We Use Your Information

• To create and administer your account;
• To calculate, process, and pay your Income;
• To verify your identity and comply with KYC/AML obligations;
• To provide customer support and respond to your requests;
• To detect, investigate, and prevent fraud or abuse;
• To improve and secure the Service;
• To send you service updates and, with your consent, marketing communications.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis, we rely on: performance of our contract with you, compliance with our legal obligations (including AML/KYC), our legitimate interests (such as securing the Service and preventing fraud), and your consent where specifically requested (for example, for marketing emails).

6. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

7. Sharing Your Information

We share information with service providers who help us operate the Service — including payment processors, identity verification providers, hosting providers, and analytics providers — solely to the extent necessary for them to perform those services. We may also disclose information where required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets, subject to applicable legal requirements. We do not sell your personal information.

8. International Data Transfers

As a global service, your information may be processed in countries other than your own, including the United Arab Emirates and countries where our service providers operate. Where required, we take steps to ensure an adequate level of protection for such transfers.

9. Data Retention

We retain personal information for as long as necessary to provide the Service and fulfil the purposes described in this Policy, or as required by applicable law (including accounting and tax record-keeping obligations), after which it is deleted or anonymized.

10. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal information, to object to certain processing, and to withdraw consent at any time. To exercise these rights, contact privacy@hubtub.io.

11. Security

We use reasonable technical and organizational measures — including encryption in transit, access controls, and two-factor authentication options — to protect your information. No system is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

The Service is not directed at children, and channels or videos designated “Made for Kids” are subject to YouTube's own data-handling and monetization rules, which we respect and support when configuring your account.

13. Changes to This Policy

We may update this Policy from time to time. Material changes will be notified through the Service or by email before they take effect.

14. Contact Us

Hubtub Network FZ-LLC — privacy@hubtub.io